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Important Travel Information and Policies
The Upper Class Travel Insurance
The Upper Class, LLC
understands that medical circumstances may arise out of your control
which could result in a guest being forced to cancel their trip. In
the event of illness or medical emergency,
The Upper Class Insurance
Program will enable guests to receive a full and immediate refund.
We strongly advise our guests to protect their travel plans with
this option. Simply supply
The Upper Class with your
doctor’s note stating that, based on an office examination, your
doctor determined that you were not able to travel on the day of the
trip. The note must be signed by the doctor and dated on or before
the departure date. You will then receive a full refund, minus the
cost of the insurance. Insurance is only available for medical
cancellations. For trips $99 and less, the insurance is $10 per person
For trips $100 and up, the insurance is 10% of the cost of the trip per person
Travel Insurance must be purchased
more than 30 days prior to tour departure for One-Day tours and 60 days
prior to tour
departure for Multi-Day tours. Insurance claims must be submitted within
30 days from the original departure date. Seating on Motorcoach Travel To be fair to all guests,
The Upper Class
assigns seats for motor coach travel in order of payment received. If a
certain seat is important to you, or you are traveling with a group of
friends, please let us know at the time of your reservation and we will
do our best to honor your request. Important Notice: Due to the dramatic increase in fuel
prices over the past few years, we are forced to enact a nominal fuel
surcharge of $2 per person, per day for all trips booked after January
1, 2008. This was a very difficult decision. With the cost of fuel
continuing to rise, it is a necessary step to ensure The Upper Class
is able to continue providing the high standards you, our valued
customers, have come to expect. We thank you for your understanding and
continued support. General Information
Prices are per person, per trip and
include all round trip transportation, accommodations, meals,
entertainment, admissions, tour escorts, guides, taxes and
gratuities as per the unique itinerary of each trip, unless
otherwise stated. It is the travelers’ responsibility
to arrive at least 15 minutes prior to designated departure times.
Any guest not arriving in time for departure may be left behind.
The Upper Class, LLC
assumes no responsibility for guests arriving late at departure
points at any location. There is no smoking on any
motorcoach.
The Upper Class, LLC
welcomes persons over 21, except when noted. All return times are tentative.
The Upper Class, LLC
will try to accommodate seating and room requests from our guests.
However, seating assignments on motor coach travel or any other
seating or room arrangements will be at the sole discretion of
The Upper Class, LLC.
The Upper Class, LLC
reserves the right to remove
any guest who is Any person reserving or purchasing
any
The Upper Class, LLC
product published in this brochure accepts the condition that
The Upper Class, LLC
reserves the right to change or cancel itineraries, hotels and other
tour components at the sole discretion of
The Upper Class, LLC.
If this occurs, efforts will be made to offer alternative dates or
programs. Trips depart in all weather
conditions at the sole discretion of
The Upper Class, LLC. Payment
Full payment for each one-day and Broadway tours are
required within seven days of making a reservation, or seats may be
released to other guests.
For multiple day tours, a $100 deposit is due to
confirm your reservation. This deposit becomes non-refundable 60
days prior to departure. Full payment is due 60 days prior to
departure. Payments may be made by MasterCard, Visa, or by
sending a check or money order. All rates are guaranteed upon
payment or deposit.
Please make personal checks payable to:
The Upper Class, LLC. Please include name of each traveler and date of
trip with your check to ensure your reservation. All phone and on-line reservations are considered
tentative until payment is received. Please send payments to:
The Upper Class,
LLC; 180 E. Prospect Ave. #F525; Mamaroneck ,
NY 10543 Cancellation Policy
One-Day Tours: Guests may cancel reservations
up to 30 days prior to a one-day motor coach tour for a full refund.
Guests cancelling motor coach tour reservations up to 15 days prior
to departure, who have not purchased
The Upper Class
Travel Insurance will receive a 50% credit good toward a future
Upper Class
trip within six months from date of issue, space permitting. There
will be no credit for any cancellation made after these times. The
credit is non-transferable. Only one credit may be used per trip. Multi-Day Tours: Guests may cancel
reservations up to 60 days prior to a multiple-day motor coach tour
for a full refund. Guests cancelling motor coach tour reservations
up to 30 days prior to departure, who have not purchased
The Upper Class
Travel Insurance will receive a 50% credit good toward a future
Upper Class
trip within six months from date of issue, space permitting. There
will be no credit for any cancellation made after these times. The
credit is non-transferable. Only one credit may be used per trip.
The Upper Class, LLC
is not responsible for events cancelled out of our control. Where
possible,
The Upper Class, LLC
will make efforts to secure alternate arrangements at our
discretion. If
The Upper Class, LLC
is provided a rain check for a cancelled event, the rain check will
become the property of the traveler and
The Upper Class, LLC
assumes no responsibility for travel.
The Upper Class, LLC
reserves the right to cancel a tour for any
reason. Full refunds will be given for complete trips cancelled by
The Upper Class, LLC. Baggage Disclaimer
Although every effort is made to handle passengers’ luggage as carefully as possible,
The Upper Class, LLC is not responsible for and does not assume any liability or accept claims for loss of or damage to luggage due to breakage, theft or wear and tear through hotel and carrier handling.
General Disclaimers
Neither
The Upper Class, LLC,
its affiliated entities and its and their employees, shareholders,
officers, directors, successors, agents, and assigns (collectively
“The Upper Class”), own or operate any person or entity which is to
or does provide goods or services for these trips. Because neither
maintains any control over the personnel, equipment, or operations
of these suppliers,
The Upper Class, LLC
assumes no responsibility for and cannot be held liable for any
personal injury, death, property damage or loss, accident, delay,
inconvenience, or irregularity which may be occasioned by reason of
(1) any wrongful, negligent, willful or unauthorized acts or
omissions on the part of any of the suppliers or other employees or
agents, (2) any defect in or failure of any vehicle, equipment, or
instrument owned, operated or otherwise used by any of these
suppliers, or (3) any wrongful, willful or negligent act or omission
on the part of any other party not under the direct supervision and
control of
The Upper Class, LLC. Guests may be photographed for the promotional
purposes of
The Upper Class, LLC.
Payment of any amount to
The Upper Class, LLC
constitutes acceptance of these terms and conditions.
Personal Property Disclaimer
The Upper Class, LLC
is not responsible for, and does not assume
any liability or accept claims for loss of, or damage to automobiles
or personal property due to vandalism, breakage, theft, or wear and
tear. |
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or email us at info@theupperclass.net |
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