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Important Travel Information and Policies
The Upper Class Travel Insurance
If a guest is unable to travel due to illness or
other health issues, The Upper Class Insurance provides a full
refund for the cost of any trip, minus the price of the insurance.
The refund will be made upon receipt of a doctor's note. The note
must state that, based on an office visit, the guest was not able to
travel. The note must be signed by the doctor and dated on or before
the trip departure date. For trips $99 and less, the insurance is $10 per person
For trips $100 and up, the insurance is 10% of the cost of the trip per person
Seating on Motorcoach Travel To be fair to all guests,
The Upper Class
assigns seats for motor coach travel in order of payment received. If a
certain seat is important to you, or you are traveling with a group of
friends, please let us know at the time of your reservation and we will
do our best to honor your request. General Information
Prices are per person, per trip and
include all round trip transportation, accommodations, meals,
entertainment, admissions, tour escorts, guides, taxes and
gratuities as per the unique itinerary of each trip, unless
otherwise stated. It is the travelers’ responsibility
to arrive at least 15 minutes prior to designated departure times.
Any guest not arriving in time for departure may be left behind.
The Upper Class, LLC
assumes no responsibility for guests arriving late at departure
points at any location. There is no smoking on any
motorcoach.
The Upper Class, LLC
welcomes persons over 21, except when noted. All return times are tentative.
The Upper Class, LLC
will try to accommodate seating and room requests from our guests.
However, seating assignments on motor coach travel or any other
seating or room arrangements will be at the sole discretion of
The Upper Class, LLC.
The Upper Class, LLC
reserves the right to remove
any guest who is Any person reserving or purchasing
any
The Upper Class, LLC
product published in this brochure accepts the condition that
The Upper Class, LLC
reserves the right to change or cancel itineraries, hotels and other
tour components at the sole discretion of
The Upper Class, LLC.
If this occurs, efforts will be made to offer alternative dates or
programs. Trips depart in all weather
conditions at the sole discretion of
The Upper Class, LLC. Payment
One-Day Tours: For one-day tours, full payment is
due within seven days of making a reservation. If a guest elects to
purchase Travel Insurance, the insurance cost is due within seven
days of making a reservation. Multiple-Day Tours: For multiple-day tours, a 20%
per person deposit is due within seven days of making a reservation
Balance is then due 90 days prior to departure. If a guest elects to
purchase Travel Insurance, the insurance cost is due within seven
days of making a reservation. Payments may be made by MasterCard, Visa, or by
sending a check or money order. All rates are guaranteed upon
payment or deposit.
Please make personal checks payable to: The Upper
Class, LLC Please include the name, address and phone number of
each traveler; along with date of trip with your check to ensure
reservation All phone reservations are considered tentative and
subject to cancellation until payment is received. Cancellation Policy
One-Day Tours: Guests may cancel reservations
up to 30 days prior to departure on one-day motor coach tour for a
full credit, minus any unrecoverable charges (i.e. Theater tickets).
There will be no credit or refund for any cancellation made after
this time, unless The Upper Class Travel Insurance has been
purchased and the Insurance terms have been complied with. See
Travel Insurance section for more information. Multiple-Day Tours: Guests may cancel
reservations up to 90 days prior to departure on a multi-day motor
coach tour for a full credit, minus any unrecoverable charges (i.e.
Theater tickets). There will be no credit or refund for any
cancellation made after this time, unless The Upper Class Travel
Insurance has been purchased and the Travel Insurance terms have
been complied with. See Travel Insurance section for more
information.
The Upper Class, LLC
is not responsible for events cancelled out of our control. Where
possible,
The Upper Class, LLC
will make efforts to secure alternate arrangements at our
discretion. If
The Upper Class, LLC
is provided a rain check for a cancelled event, the rain check will
become the property of the traveler and
The Upper Class, LLC
assumes no responsibility for travel.
The Upper Class, LLC
reserves the right to cancel a tour for any
reason. Full refunds will be given for complete trips cancelled by
The Upper Class, LLC. Baggage Disclaimer
Although every effort is made to handle passengers’ luggage as carefully as possible,
The Upper Class, LLC is not responsible for and does not assume any liability or accept claims for loss of or damage to luggage due to breakage, theft or wear and tear through hotel and carrier handling.
General Disclaimers
Neither
The Upper Class, LLC,
its affiliated entities and its and their employees, shareholders,
officers, directors, successors, agents, and assigns (collectively
“The Upper Class”), own or operate any person or entity which is to
or does provide goods or services for these trips. Because neither
maintains any control over the personnel, equipment, or operations
of these suppliers,
The Upper Class, LLC
assumes no responsibility for and cannot be held liable for any
personal injury, death, property damage or loss, accident, delay,
inconvenience, or irregularity which may be occasioned by reason of
(1) any wrongful, negligent, willful or unauthorized acts or
omissions on the part of any of the suppliers or other employees or
agents, (2) any defect in or failure of any vehicle, equipment, or
instrument owned, operated or otherwise used by any of these
suppliers, or (3) any wrongful, willful or negligent act or omission
on the part of any other party not under the direct supervision and
control of
The Upper Class, LLC. Guests may be photographed for the promotional
purposes of
The Upper Class, LLC.
Payment of any amount to
The Upper Class, LLC
constitutes acceptance of these terms and conditions.
Personal Property Disclaimer
The Upper Class, LLC
is not responsible for, and does not assume
any liability or accept claims for loss of, or damage to automobiles
or personal property due to vandalism, breakage, theft, or wear and
tear.
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